OL’BERTA is currently seeking experienced servers to join our team on a full-time or part-time basis. The servers will be responsible for a range of duties including providing excellent customer service, taking orders accurately, and ensuring a positive dining experience for all guests. If you thrive in a creative, fast-paced work environment and enjoy collaborating within a team, this position could be an excellent fit for you.
- Competitive salary
- 25% company-wide discount on food and beverages
- Opportunity for advancement to a leadership role for qualified candidates
DUTIES & CORE RESPONSIBILITIES
- Provide excellent customer service by taking orders accurately and ensuring a positive dining experience for all guests.
- Maintain effective communication with all departments impacting the venue.
- Uphold the highest standards of hygiene and cleanliness in the dining area.
- Demonstrate professionalism and a positive attitude at all times.
- Handle customer complaints and queries in a timely and efficient manner.
- Contribute to the achievement and surpassing of department objectives.
- Motivate and support fellow staff, fostering high self-esteem and efficiency in the workplace.
- Strive to expand your knowledge and contribute to raising standards in your department by introducing new concepts, ideas, and suggestions.
- Responsively address internal and external guest requests and complaints in a positive, cost-conscious, and timely manner, exceeding guest expectations while adhering to the restaurant’s standards.
- Fulfill any other related ad-hoc duties as required.
QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED
- Experience as a server is an asset.
- Strong organizational and time management skills are essential.
- Excellent communication skills.
- Ability to maintain professionalism, remain composed, and support colleagues during challenging and stressful situations.
- Proficiency in both written and verbal English.
- Must be at least 18 years old due to the requirement for open scheduling availability.
- Ability to excel in a collaborative, teamwork-driven environment.
- Demonstrates a high level of integrity and accountability for words and actions.
- Strong desire for continuous skill development.
- Open to learning from successes, failures, and lessons learned.
- Embraces a collaborative and creative work environment.
- Exhibits high levels of enthusiasm and dedication.
- Maintains a professional demeanour, practices excellent personal hygiene, and adheres to a high standard of dress.
- Proactively identifies and addresses issues before they escalate.
- Adaptable problem solver, capable of recovering in the face of adversity.