OL’BERTA is currently seeking an experienced Food Service Supervisor to join our team on a permanent basis. The Food Service Supervisor will be responsible for overseeing the daily operations of the food service department, ensuring consistent and high-quality food preparation and presentation, as well as excellent customer service. The ideal candidate should thrive in a creative, fast-paced work environment and possess strong leadership skills.
- Competitive salary
- 25% company-wide discount on food and beverages
- Opportunity for advancement within the company
DUTIES & CORE RESPONSIBILITIES
- Oversee the daily operations of the food service department, ensuring consistent and high-quality food preparation and presentation.
- Supervise and coordinate the activities of food service staff, providing training and support as necessary.
- Uphold the highest standards of hygiene and food safety.
- Manage inventory and ensure that food supplies are adequately stocked.
- Address customer complaints and queries in a timely and efficient manner.
- Contribute to the achievement of department objectives and exceed guest expectations.
- Foster a positive and collaborative work environment.
- Ensure that all workplace policies and procedures are adhered to.
QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED
- A minimum of 2 years of experience in a food service supervisor role or similar position.
- Strong organizational and time management skills.
- Excellent communication and leadership skills.
- Food Safe Certification is mandatory.
- WHMIS Certification is mandatory.
- Ability to lead a team in a collaborative and effective manner.
- Demonstrates a high level of integrity and accountability.
- Strong desire for continuous skill development and improvement.
- Open to learning from successes, failures, and lessons learned.
- Embraces a creative and innovative work environment.
- Exhibits enthusiasm and dedication to providing excellent customer service.
- Maintains a professional demeanor, practices excellent personal hygiene, and adheres to a high standard of dress.
- Proactively identifies and addresses issues before they escalate.
- Adaptable problem solver, capable of handling stressful situations with grace.