Current Opportunity: General Manager

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• Location(s):
• Primary: Bay A5 2409 16 Street, Didsbury, AB T0M 0W0
• Secondary: Suite 200, 1822 10 Ave SW, Calgary, AB T3C 0J8
• Salary: 90.00 hourly / 35 hours per Week
• Terms of employment: Permanent employment Full time
• Day, Early Morning, Evening, Morning, Night, On Call, Overtime, Shift, Weekend
• Start date: Starts as soon as possible
• Vacancies: 1 vacancy

Overview

Languages

English

Education

• Master's degree

Experience

3 years to less than 5 years

Responsibilities

Tasks

• Oversee and manage all aspects of the restaurant's daily operations.
• Develop and implement operational policies, procedures, and standards to ensure efficiency and consistency.
• Prepare and manage the restaurant's budget, including revenue, expenses, and profit margins.
• Monitor financial performance and make adjustments as needed to meet financial goals.
• Recruit, hire, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
• Create and maintain staff schedules, ensuring adequate coverage during peak hours.
• Conduct performance evaluations and provide feedback to staff members.
• Address employee issues and resolve conflicts.
• Ensure high-quality customer service and satisfaction.
• Handle customer complaints and concerns, striving to resolve them in a timely and effective manner.
• Train staff in customer service best practices.
• Collaborate with chefs and kitchen staff to develop and update menus.
• Monitor food quality, portion control, and presentation to maintain high culinary standards.
• Manage inventory and food costs to optimize profitability.
• Enforce health and safety regulations and maintain a safe dining environment.
• Ensure staff is trained in food safety procedures and compliance.
• Address any health or safety issues promptly.
• Develop and execute marketing strategies to attract and retain customers.
• Organize special events, promotions, and marketing campaigns.
• Maintain an active online presence and manage restaurant's social media accounts.
• Negotiate contracts and agreements with suppliers and vendors.
• Manage relationships with food and beverage suppliers to ensure timely deliveries and quality products.
• Maintain accurate records of inventory levels and order supplies as needed.
• Minimize waste and control costs through efficient inventory management.
• Prepare regular financial reports for the restaurant's owners or stakeholders.
• Analyze financial data and make recommendations for improving profitability.
• Ensure compliance with all relevant laws and regulations, including labor laws, health codes, and licensing requirements.
• Develop and execute long-term business strategies to ensure the restaurant's growth and sustainability.
• Build and maintain positive relationships with regular customers and seek feedback for continuous improvement.
• Participate in community events and initiatives to enhance the restaurant's reputation and community involvement.
• Provide leadership and direction to the restaurant team, fostering a positive and productive work environment.
• Invest in staff development and training to improve skills and job satisfaction.

Supervision

• 11-15 people
• 
  

Experience and specialization

Computer and technology knowledge

• MS Office

Area of work experience

• Management

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized

Employment groups :

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities

Who can apply to this job?

Only apply to this job if:

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email: kimberly@olberta.com

Job Types: Full-time, Permanent

Salary: $90.00 per hour

Expected hours: 35 per week

Work Location: In person